At Pearson Auto Body, our collision repair experts utilize current technology and training to ensure that your vehicle body and paint repairs are completed in a proper and timely manner, with as few disruptions to your life as possible. As a Direct Repair Facility for approximately 12 insurance companies, you can depend on our experts to take care of the details. Our goal is to streamline the entire collision repair system, so you can avoid the stress and hassles that typically go along with the process.
What does direct repair mean? It means that we have achieved the highest level of trust with the insurers, so that we can proceed immediately with repairs to your vehicle after sending our electronic estimate and photos of the damage to them with your written permission. It also means that the insurers back our lifetime warranty.
If you have a non-direct repair claim, the insurance representative will usually want to physically inspect your vehicle before we can proceed. In this case, the warranty agreement is just between the shop and you, the customer. Contrary to inappropriate word tracks that some insurers use, 99.9% of the time, you are never expected to have out-of-pocket expenses other than your applicable deductible.